Complaints and Appeals

JHTS handles complaints and appeals following COPE guidance. We take every complaint seriously and will not treat you differently for making one.

Appealing an editorial decision

1. Write to the Editor-in-Chief within [TO CONFIRM] of the decision, using the contact page and quoting your submission ID (for example JHTS-2027-0042).
2. Explain clearly why you think the decision should be reconsidered, responding to the reviewers’ and editors’ comments point by point. New evidence or a clear error in the review is a stronger ground than disagreement alone.
3. The appeal is considered by an editor who was not involved in the original decision, who may seek a further review.
4. We aim to reply within [TO CONFIRM]. The outcome of an appeal is final.

Complaints

Complaints about the journal’s processes, delays, conduct of editors or reviewers, or published content can be made through the contact page. Complaints about possible misconduct in published work are handled under the Publication Ethics and the Corrections and Retractions policies.

If you are not satisfied with how your complaint was handled, you may take it to [TO CONFIRM].